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FAQ's

No problem, we simply reload the refunded amount back onto the gift card you used to make your purchase. If your gift card has expired at the time of your refund, a 30 day extension period is applied. We reserve the right to decline an item for a refund if:

  • The return was made after 60 days
  • The products are marked, damaged or show signs of wear
  • The products are not returned in their original and undamaged box or packaging
We will contact you if any items are not eligible for a refund. If your order included a delivery charge, only the cost of the items returned will be refunded unless the goods were deemed faulty.